FAQs: Learn More About the Chief of Staff Role
Is a Chief of Staff Right For Your Team?
We receive all types of inquiries and questions about how a company or team can effectively use a chief of staff to support its strategic vision. We've pulled together some of the the most commonly discussed topics in an effort to educate others about the value a chief of staff can bring to an organization. The chief of staff plays a critical role in maximizing a team's potential and growth.
Why should I hire a chief of staff?
What is a chief of staff?
A chief of staff is a key partner who will help you get things done so you can focus on the tasks that you're uniquely capable of doing. They are your right-hand partner, trusted advisor, and get-it-done team member. They are the person you turn to when you're grappling with a challenging situation, when you need to get something off your plate, or when you want help wrangling your team.
What types of work do chiefs of staff do?
A chief of staff's responbilities are wide ranging. Essentially, a chief of staff does whatever a leader needs them to do in order to be more effective. In particular, here are some work streams chiefs of staff often lead:
Direct CEO support: helping set strategic priorities and working to align a leader's time with those, prepping for and following up from meetings, teeing up email communications, etc.
Strategic planning and project management
Meeting and event planning
Creating systems and processes to increase team efficiency
Hiring, budget creation, operations and more.
Are there projects they cannot do?
How is a virtual chief of staff different than a virtual assistant?
When is the right time to hire a virtual chief of staff versus a full-time chief of staff?
A full-time chief of staff located in the same office can provide incredible leverage for leaders, and urgent tasks can be turned around immediately. You can pop over to their desk, ask quick questions, talk through challenges, all live and in person. And they can keep a strong pulse on the office culture. But these advantages also come with a cost - typically a full time salary plus benefits. If your organization is large enough, and your role big enough, that makes sense.
Many leaders and entrepreneurs, however, could benefit from the work of a chief of staff, but don't need a permanent full-time employee doing this role. Also, much of this work can easily be done virtually, with emails, phone calls, and video chats. You can even virtually "pop over" with instant messenger. You are able to get top talent, for the amount of time that you need it, much more affordably.
Does this have to be virtual?
How will a chief of staff be able to be effective working away from the rest of the team/company?
Can my virtual chief of staff work for more than one executive on my team?
How much do your services cost?
Our chief of staff services are billed on a monthly basis based on the level of service chosen. Other services are priced individually based on the service requested. Please make an inquiry in the Contact Us section
In addition, any business travel expenses incurred are reimbursed by clients
What type of clients do you work for?
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