Meet the Team
MBA, Columbia University
BA, Tufts University
Jenelle is an accomplished leader whose expertise lies in her passion for the customer and her ability to infuse empathy and data when collaborating - externally and internally - with C-Level executives, and cross-functional department leaders, to develop and champion new ideas that positively impact employees and enable customers to receive world-class experiences at all points of their journey. She has enjoyed over a decade launching and leading complex global customer experience initiatives for major international brands including Apple, Estee Lauder, L’Oreal and Pfizer.
Jenelle’s functional expertise spans across Marketing, Business Development and Operations, leading global commercialization programs for both retail consumer and B2B customer segments. Across each of her roles, she has excelled at developing and delivering differentiated brand experiences that create loyal customers and grow market share. She is a strategic leader with demonstrated success in recognizing and maximizing individual, agency and cross-functional team strengths.
Jenelle holds and an MBA from Columbia University and a Bachelor of Arts, in International Relations, from Tufts University. She currently resides Dallas, TX., with her husband and 3 kids.